Payments: Debit or credit card (not Amex). Cash is also accepted. Cheque NOT accepted.
We kindly ask that you give at least 24 hours notice if you wish to cancel your appointment.
Less than 24 hours notice of cancellation will incur the full appointment fee being charged, and may result in you being removed from our practice.
See Our Cancellation Policy here.
Here are a few of our most asked questions.
Unfortunately, due to current patient demand in the clinic, we are unable to offer a home visiting service.
There is a layby opposite the clinic (next to the old Argos) which may be used for drop-off and pick-up only. A 2-minute walk away is Trinity Street carpark and a bus stop.
Yes, if you are diabetic, have an infection, or in pain, please call the clinic as soon as possible to arrange a same day appointment. (This cannot be guaranteed but we will do our best to accommodate or advise you).
If you have an infection and are unable to see your GP in good time, we may be able to provide you with anti-biotics.
Yes! We have a variety of foot creams, fungal and verruca products along with a wide selection of insoles and orthotics to suit your needs.
Yes, we have wheelchair access via a portable ramp. Let us know in advance and we will have this in place for you.
We are open Monday to Friday 8am to 4pm and Closed Saturdays and Sundays.
Emergency appointments and all surgeries are carried out in the evenings by appointment only.
Yes, we treat anyone from birth upwards covering a whole range of conditions, especially common are verruca in children under 16.
Due to the national shortage of foot health professionals, we will try and see you as quickly as possible but this may be around 2-3 weeks especially for new patients. All emergency appointments will be seen at the earliest possible time and most on the same day. We advise you to book in advance to secure your appointment.
At present we are able to measure adult feet with a calibrated device called a Brannock device. We advise parents who wish to have their child’s feet measured to go to Clarks.